What is GoTo Resolve?
GoTo Resolve is a comprehensive remote control and access management platform designed to provide secure, reliable, and efficient remote access to devices and systems. It offers a range of features that enable IT professionals and support teams to remotely troubleshoot, manage, and maintain devices, reducing downtime and increasing productivity.
Main Features of GoTo Resolve
Some of the key features of GoTo Resolve include:
- Secure remote access with end-to-end encryption and two-factor authentication
- Centralized management and monitoring of remote sessions
- Real-time communication and collaboration tools
- Integration with popular IT service management (ITSM) platforms
Technical Specifications of GoTo Resolve
Ports Used by GoTo Resolve
GoTo Resolve uses the following ports for remote control and access:
| Port Number | Protocol | Description |
|---|---|---|
| 80 | TCP | HTTP |
| 443 | TCP | HTTPS |
| 3389 | TCP | RDP |
Self-Hosted Remote Access with Repositories and Backups
GoTo Resolve offers self-hosted remote access with repositories and backups, providing organizations with greater control and flexibility over their remote access infrastructure. This feature enables IT teams to store and manage remote access data on-premises, ensuring compliance with regulatory requirements and reducing reliance on cloud services.
GoTo Resolve Tutorial: Getting Started
Installation and Configuration
To get started with GoTo Resolve, follow these steps:
- Download and install the GoTo Resolve software on your device
- Launch the application and follow the prompts to configure your account and settings
- Install the GoTo Resolve agent on the devices you want to access remotely
Connecting to a Remote Device
To connect to a remote device using GoTo Resolve, follow these steps:
- Launch the GoTo Resolve application and log in to your account
- Select the device you want to access from the list of available devices
- Click the