Remote Utilities Free

Remote Utilities Free is the free licence of Remote Utilities, a remote administration suite for help desks and sysadmins who need unattended access to a small fleet of PCs. If you are looking for a Remote Utilities Free download, there is no separate “free” program. You install the regular Viewer, Host or Agent modules and activate the free licence, which covers up to 10 remote computers for personal or business use.

The developer, Remote Utilities Pte. Ltd., builds it around a classic split. The Viewer is your console, the Host gives permanent unattended access, and the Agent covers on-demand sessions where nothing gets installed. Connections run directly over the LAN or VPN, or through the Internet-ID relay when the remote PC is behind NAT. You can also run your own relay with RU Server.

Remote Utilities Free at a glance

What it does

• Full control and view-only remote desktop sessions, with multi-monitor support.
• File transfer, remote terminal, task manager, remote registry and power control; Wake-on-LAN for Hosts on the same LAN subnet.
• Hardware and software inventory, text chat and messages to the remote user.
• RDP over Internet-ID: open a Windows RDP session to a PC behind NAT without port forwarding.
• Address book with folders, which can be synchronised through your own RU Server.
• MSI package and configurator for the Host, for pre-configured rollouts with Group Policy or another deployment tool.
• Since 2.0.1, macOS and Linux hosts, including unattended access on Wayland-based Linux desktops.

How IT teams use it

Unattended access to office PCs

1. Install the Host on each remote PC with admin rights. It starts with the system and survives reboots.
2. In the Host settings, choose an authorisation method: a single access password, or Windows security so technicians log in with their Windows or Active Directory accounts.
3. For Internet-ID connections, generate an Internet-ID in the Host and note it. For LAN connections, note the IP or hostname.
4. In the Viewer, add a connection with the ID or address, then pick a mode: Full control, File transfer, Terminal and so on.

One-off support with the Agent

1. Send the user the Agent for their OS. It runs without installation and without admin rights.
2. The user reads you the ID and password shown in the Agent window.
3. Connect from the Viewer and close the session when you are done; nothing stays installed.

Keep traffic inside your network

Direct connections need TCP 5650 open on the Host. Remote Utilities adds the Windows Firewall rule during install, but third-party firewalls need a manual rule. To avoid exposing that port, either connect over a VPN such as WireGuard or OpenVPN, or set up RU Server as your own relay. RU Server runs on 64-bit Windows and needs a public IP address or DNS name. Internet-ID connections through the public relay need no port forwarding at all.

Install and first run

• Windows: Viewer as an installer or portable ZIP; Host as an EXE or MSI; Agent as a single EXE. Supported from Windows XP and Server 2003 up to Windows 11 and Server 2022, 32- and 64-bit. There are no special hardware requirements.
• macOS: Viewer as a DMG, Host as a PKG (macOS 13 Ventura or later), Agent as a ZIP (macOS 11 or later). Grant the Screen Recording and Accessibility permissions macOS asks for, or the session shows a black screen without input.
• Linux: DEB for Ubuntu/Debian/Mint, RPM for Red Hat/Fedora/CentOS, tar.xz for other distributions, for Viewer, Host and Agent.
• Mobile: Viewer apps from the App Store (iOS/iPadOS 17+) and Google Play (Android 9+).
• Licensing: every module is free to download. Request the free licence on the official website and register it in the Viewer. You register the Viewer only, not each Host.
• Integrity: the download page publishes SHA-256 hashes for each package; check them before mass deployment.

Limitations

• The free licence stops at 10 remote PCs, and only one free licence is allowed per person or organisation.
• The macOS and Linux modules are a separate, younger product line (2.x) and do not yet match the long-established Windows 7.x feature set.
• The Windows interface is dense, with many modes and settings, which takes some learning.
• Direct mode needs network reachability to TCP 5650. Without a VPN or RU Server, you depend on the vendor’s public relay for Internet-ID.
• No browser-based console: technicians need the Viewer app.

Remote Utilities Free vs alternatives

LiteManager Free uses a similar Server/Viewer model and allows 30 free PCs, but development is slower and its macOS/Linux apps are basic. MeshCentral is open source with no device limit and works from a browser, but you host it yourself. AnyDesk and TeamViewer are easier for ad-hoc support but are shareware, free only for personal use.

FAQ

Is Remote Utilities free?

Yes, with the free licence: up to 10 remote PCs, for personal or business use, with no session time limits. Larger fleets need a paid licence.

How do I get the Remote Utilities free licence?

Request it on the official website (the “Get Free License” page) and register it in the Viewer. One free licence is allowed per person or organisation.

What is the difference between Host, Agent and Viewer?

The Viewer is the console you work in. The Host is installed on remote PCs for permanent unattended access. The Agent runs without installation or admin rights for one-time attended sessions.

Is there a Remote Utilities free version for Mac and Linux?

Yes. Viewer, Host and Agent are available for macOS and Linux (version 2.0.1), and the same free licence applies.

Remote Utilities vs AnyDesk: which is better for IT?

Remote Utilities suits unattended management of your own PCs, with a free licence that allows business use and an optional self-hosted server. AnyDesk is quicker for spontaneous support, but its free use is limited to personal use.

Remote Utilities vs TeamViewer?

TeamViewer is cloud-centric and polished, but commercial use needs a paid licence. Remote Utilities can run fully on-premises with RU Server and is free for up to 10 PCs.

Which port does Remote Utilities use?

The Host listens on TCP 5650 for direct connections, and you can change it in the Host settings. Internet-ID connections do not use that port and need no port forwarding.

Last checked against official sources: 1 October 2026 (developer website: remoteutilities.com). Versions and licence terms change — confirm on the developer's site before deploying in production.